Excavating the secrets, scandals, and untold stories hiding below the surface of life, and giving voice to the characters who make or made those hiStories happen.
For a long time now, I’ve been straddling the worlds of storytelling, education, and tourism, not knowing where I really fit in. Then, while treasure hunting in New York, I discovered the cool new kids on the digital block.
They go by such names as Chief Digital Officer (CDO) and Director of Digital Experience. They even have their own online club, which reports that their numbers doubled worldwide from 500 in 2013 to 1,000 at the end of 2014. They expect to double again in 2015.
I met and talked shop with two of them, and now I understand where I belong.
Frank Migliorelli recently joined the New York Public Library as Director of Digital Experience, a new position that was a perfect fit for him. His mandate: to lead the development of digital strategy for the vast library network.
Last Sunday, while my friends in France gathered in the millions to support freedom of expression, I gathered my little family and we ventured into central London in support of the arts. We went to meet Master Rembrandt van Rijn at London’s National Gallery.
It was a phenomenal exhibit. The curators organized and mounted a fine show. They provided numerous user experiences, catering to most adult learning styles.
But they missed an opportunity to take the experience that one step further: to make it a shade richer and more accessible to a younger audience.
